Last Updated: Aug 25, 2026
Orders are processed within 1–3 business days from the moment payment is confirmed.
We currently ship to the United States, Canada, Europe and Asia Pacific. The current list of supported destinations is shown at checkout and may be updated as our distribution network expands.
Standard: 3–10 business days.
Express: 1–5 business days. Delivery times are estimates and may vary by region and carrier.
Shipping costs are calculated at checkout. Free shipping is available on orders over US$100 / HK$800 in select regions.
International orders may incur import duties, taxes or fees imposed by the destination country. These charges are payable by the recipient.
A tracking number is sent via email once your order has been dispatched.
Lost: contact us within 7 days of the estimated delivery date.
Damaged: contact us within 48 hours of receipt and include photographs so we can investigate with the carrier.
You are responsible for providing accurate shipping details. Orders shipped to incorrect addresses provided by the customer are not eligible for refunds or resends at our expense.
For shipping questions, email shipping@mcgonagall.com.